A) IMAGES
This area allows you to add images to seats on your seat map. This image will then be able to be viewed online or in the backend when you roll over a particular seat on the map. This feature is used to show the view from the seat to the stage or focal point, however, can also be used to show a generic image. The choice is yours! To enter into this area from the manage venues table after a venue has been created, simply click on the pencil icon under Seat Views/Description in the correct row. Please read the help file carefully to get the best use of this feature.
Click the ‘+ Add New Image’ button to add a new image for Seat Views.
Above: Example of a seat image when purchasing a ticket.
Add Seat View Image
1. Seat View Image Name: This is the name of this particular image view e.g. ‘Section A (rows 1-3) view’. This is the name for this specific image view only, each image you upload will have a different name.
2. Go to seat map and select section/seats: Here you can select which seats the image you will upload will apply to. It’s important to note that you can also upload the image first if you wish and select/assign the seats after.
You can select seats by:
Highlight over area– Using your mouse, simply highlight over your desired area and all seats will be selected.
Multiple Seats – This option allows you to click on any seat in the seat map and have it selected. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats.
Row/Table – This option allows you to select one seat on the seat map, and all seats in that row or table will automatically be selected as well. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats. The row/table selection still applies in this case when creating a box.
Seat Group – This option allows you to select a seat on the seat map, and all seats in that immediate group of seats will be selected. For example, if you select A1, all seats in the row from A1 until the seat splitter (e.g. the isle) will be selected. This also applies to tables. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats.
All – As the name suggests, by clicking on one seat, all seats in the seat map will be selected.
3. Upload Image: This is where you upload your desired image for the seat(s) that you wish to assign it to. Select ‘Upload Image’, choose an image from your computer, crop it if required and select ‘Crop & Upload’ to be returned to the seat map view page where you will now see your image, as well as the seats you have already selected. Below the image, you will see a pencil icon which will allow you to change the image if need be, and the bin icon, which will remove the image immediately.
4. Select colour to easily identify seats allocated to the seat view image: Here you can select a colour which will easily allow you to identify the seats which you have assigned a specific image to. The seats you assign the image to will appear in this colour on the seat map for your reference during this process. Once you have selected your preferred colour, click out of the popup to lock it in.
5. Click Save – Once you are happy with your selections, click ‘Save’ to assign the image to those seats on your seat map. Repeat this process as necessary until all the seats you wish to have images, have had them assigned. Once you click ‘Save’, you will be able to see how many seats have been assigned to each image, as well as edit or delete seats associated with each picture. You will also be able to add as many images as you require.
Undo Seat View Seats –
*Important Note:
To release existing seats that have been allocated a seat view image, first select seats from seat map and then click on the ‘Undo Seat View Seats’ button.
SeatMap Viewer (as in BA path., over the controls add the I info
Display Seat Labels (numbers/letters): By clicking this option, any row labels i.e. A, B, C, as well as seat numbering will be displayed to allow you to easily identify seats on the seat map.
There are controls on the page to help you better view your seat map. On the left-hand side there is a zoom in and zoom out option, as well as a re-focus button which will bring your seat map back into its original view. On the right-hand side there are directional arrows to move around your seat map and a button in the middle which will centre your seat map. You can also drag the seat map with your mouse on the page.
B) DESCRIPTION
This area allows you to add a description against a particular seat or group of seats that will appear to customers online and also to staff in the backend when they roll over a seat. For example, you may want the text to appear in full when someone selects a seat that it is wheelchair accessible, suitable for hearing impaired etc. It is most often used, however, to show whether a seat has a restricted or un-restricted view (which can be in relation to the image(s) you have already uploaded).
Click the ‘Add New Description’ button to add a new Seat Description.
1. Seat View Description Name: The generic name for your reference of the seat view description.
2. Seat Description: This is to be displayed when you rollover a seat and printed on tickets: This is the text that will appear online or in the backend and even on tickets (if the ‘Seat Description’ tag has been added on the selected template). For example, ‘This seat has a restricted view’, or simply ‘Restricted view’.
3. Go to seat map and select section/seats: Here you can select which seats the description will apply to.
You can select seats by:
Highlight over area– Using your mouse, simply highlight over your desired area and all seats will be selected.
Multiple Seats – This option allows you to click on any seat in the seat map and have it selected. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats.
Row/Table – This option allows you to select one seat on the seat map, and all seats in that row or table will automatically be selected as well. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats. The row/table selection still applies in this case when creating a box.
Seat Group – This option allows you to select a seat on the seat map, and all seats in that immediate group of seats will be selected. For example, if you select A1, all seats in the row from A1 until the seat splitter (e.g. the isle) will be selected. This also applies to tables. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats.
All – As the name suggests, by clicking on one seat, all seats in the seat map will be selected.
4. Select colour to easily identify seats allocated to the seat description: Here you can select a colour which will easily allow you to identify the seats which you have assigned a description to. The seats you assign the description to will appear in this colour on the seat map for your reference during this process. Once you have selected your preferred colour, click out of the popup to lock it in.
Undo Seat Description Seats:
*Important Note:
To release existing seats that have been allocated a seat description, first select seats from the seat map and then click on the ‘Undo Seat Description Seats’ button.
Once you are happy with your selections, click ‘Save’ to assign the description to those seats on your seat map. Repeat this process as necessary until all the seats you wish to have descriptions, have had them assigned. Once you click ‘Save’, you will be able to see how many seats have been assigned to each description, as well as edit or delete seats associated with each description. You will also be able to add as many descriptions as you require.
SeatMap Viewer
Display Seat Labels (numbers/letters): By clicking this option, any row labels i.e. A, B, C, as well as seat numbering will be displayed to allow you to easily identify seats on the seat map.
There are controls on the page to help you better view your seat map. On the left-hand side there is a zoom in and zoom out option, as well as a re-focus button which will bring your seat map back into its original view. On the right-hand side there are directional arrows to move around your seat map and a button in the middle which will centre your seat map. You can also drag the seat map with your mouse on the page.