This area allows you to assign doors/gates (or whatever you call an entry point to your venue) to seats on your seat map. This means that when you roll over the seat to purchase, it will display the door/gate that a customer/patron needs to enter via to promptly find their seat(s). Also, when the correct tag is used on a ticket, it will be displayed there for the customer’s reference. To enter into this area from the manage venues table after a venue has been created, simply click ‘+ Add’ under Doors/Gates in the correct row or select the pencil icon to edit an existing door template.
Click the ‘+ Add New Door Template’ button to add a new Door Template.
1. Door Template Name: This is the unique name for your reference of this particular door template i.e. Main Template, Opening Nights, Matinee.
2. Select a Door from the list or click ‘+ Add New Door’ to add a new door: Here you can select an existing door name from the drop-down list or create a new one. This is a global list of door names.
To add a new door, enter a unique door name and select an identifying colour so that when you allocate the door to your section/seats, you’ll be able to easily identify which seats are allocated to which door. Press ‘SAVE’ to save your changes or ‘CANCEL’ to ignore changes.
3. Select Sections/Seats on the seat map and click the ‘Assign’ button to assign the Door – *Important – to assign a different Door, repeat steps 2 and 3 for each different Door: Here you can select which seats apply to which door.
You can select seats by:
Highlight over area– Using your mouse, simply highlight over your desired area and all seats will be selected.
Multiple Seats – This option allows you to click on any seat in the seat map and have it selected. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats.
Row/Table – This option allows you to select one seat on the seat map, and all seats in that row or table will automatically be selected as well. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats. The row/table selection still applies in this case when creating a box.
Seat Group – This option allows you to select a seat on the seat map, and all seats in that immediate group of seats will be selected. For example, if you select A1, all seats in the row from A1 until the seat splitter (e.g. the isle) will be selected. This also applies to tables. All options allow you to select seats by creating a box with your mouse and dropping it over your desired group of seats.
All – As the name suggests, by clicking on one seat, all seats in the seat map will be selected.
4. Once complete, click ‘Save’: Before clicking save, review the table on the page to ensure that the correct seats have been assigned to the correct Door.
Display Seat Labels (numbers/letters): By clicking this option, any row labels i.e. A, B, C, as well as seat numbering will be displayed to allow you to easily identify seats on the seat map.
There are controls on the page to help you better view your seat map. On the left-hand side there is a zoom in and zoom out option, as well as a re-focus button which will bring your seat map back into its original view. On the right-hand side there are directional arrows to move around your seat map and a button in the middle which will centre your seat map. You can also drag the seat map with your mouse on the page.