If you manage multiple organisations and want to view all transactions for both organisations A and B, you can now link them seamlessly. Great for organisations running multiple organisations or for promoters running events at several organisations, Restricted by your user access.
Linking Option: Once you log in and have access to multiple organisations with your email ID, you will see a ‘link now’ option next to the current organisation you are logged into.
Navigation: After linking, a dropdown arrow will appear, allowing you to easily switch between the two organisations.
Once you select ‘Link Now’, all organisations for which you have access will be displayed. To link an organisation, you will be prompted to enter the password for that specific organisation. If an incorrect password is entered, a validation message will be shown.
Once you have successfully linked all the organisations for which you have access, a dropdown list will appear, allowing you to switch between them with ease. This feature eliminates the need to enter your password each time you switch organisations.
Removing Organisation Access
If you no longer require access to a particular organisation, follow these steps:
Click on ‘Link Now’.
Once the page opens, select the ‘Unlink’ button next to the organisation you want to remove. The organisation will be removed from the dropdown list.
If you have set a timeline for users to change their passwords (e.g., every 30 days) in the General Settings under Back Office Login, this requirement will appear in the ‘Link Now’ area when prompted to enter your password.
Additionally, if the user enters the password incorrectly more times than allowed, a message will be displayed on the screen.