For any database field, you can elect per event/activity to collect ticket holder information – and whatever information you like. For a festival, you can collect first name and surname as well as date of birth for verification purposes i.e. 18+. This ticket holder information is also useful for contact tracing purposes adhering to local jurisdiction processes. You always have the option of collecting this information as a per ticket or per transaction questionnaire.
The ticket holder information is clearly displayed on the TicketSearch scanning app when scanning customers into an event/activity. You can make ticket holder information collection per ticket mandatory, which helps verify exactly who is attending at all times. You can scan in and out and check in customers manually as required creating a seamless and safe experience.
